Frequently Asked Questions?

How many feminine hygiene units do I need?

Most companies provide a unit in each toilet. However, you may wish to place a unit in just one or some of the toilets, as a guide one unit will cater for 8-10 ladies.

How often should the feminine hygiene unit be serviced?

Units must be serviced on a regular basis. Most service companies offer a monthly or fortnightly collection. Monthly collection is generally sufficient depending on the usage. If you find the unit is full prior to each service, fortnightly services can be introduced.

What size are the feminine hygiene units?

Standard units are very similar in dimensions at approximately H 580mm x D 490mm x W 155mm. Most models nowadays are very slimline to fit in the cubicle and are usually foot pedal operated.

Should only sanitary waste be placed in the units?

Yes. Placing other waste into a unit may cause problems with odours or the unit getting full before it is due for service.

Do I need Duty of Care Documentation?

By law all companies must keep copies of duty of care and waste transfer documentation. Many companies provide these free of charge to all customers. However, some companies may charge extra or attempt to charge for this service.

Do I need to sign a contract?

Many companies work on a minimum of 12 month contracts. The reason for this is the time taken to install the unit and to include your premises in the service schedules. Be careful some companies may wish to tie you into long term contracts. 12 months is usually pretty academic as you should expect to be paying up-front for the whole year anyway.

Who owns the unit?

Usually the unit remains the property of the service company. They will provide a unit that their service people have been trained in servicing so that after each visit you will have a fully cleansed and sanitised unit.